Service Center

SERVICE CENTER

Please refer to our “Payment Information”, under “”Service Center” for purposes of making payment. 

Payment Method: Bank Transfer

Please transfer your payments to our PostFinance Account directly (e.g. Online Banking, ATM, Direct Deposit).

Please e-mail us the transaction ID for confirmation to:

hannakhashart@gmail.com

Please forward all payments to:     Binti Hashim Hanizah (Hanna Khash)

Branch:                                           Winterthur

Bank:                                              PostFinance AG

Bank Address:                                PostFinance Ltd,

                                                      Mingerstrasse 20,

                                                      3030 Berne, Switzerland.

Account number:                            31-898734-4

Iban:                                              CH98 0900 0000 3189 8734 4

Swift:                                             POFICHBEXXX

For customers preferring to pay through PayPal, please forward all payments to:

Paypal Account: hannakhashart@gmail.com

Preferred payment currency is in US Dollars, Swiss Francs or Euro.

Thank you for your support of 

Shipment

Upon payment, all items will be mailed out within 4 to 5 working days, unless the order exceeds the maximum amount of 50 pcs.

Local & International Deliveries

HannaKhash Art uses international courier service for all deliveries of documents and parcels. The shipping rates for international orders may vary for each country of destination, as well as from the country in which we are operating from, so for the fairness and convenience of the Art Collectors, please liaise with us personally and delivery rates will be checked personally for each delivery.  Please contact us at:

hannakhashart@yahoo.com

or PM us on Facebook, Hannakhashart, link as below.

https://www.facebook.com/HannaKhashArt

Our packages will be sent as delivery of documents unless, it requires special packaging suitable only for parcel delivery. Please ensure that you give us the proper contact e-mail address and/or telephone number when you send us your inquiries or orders. If there is need for further liaising, Skype and telephone calls are welcomed options. Our skype contact is:

hannakhashart.gallery

Each customer is treated as a personal customer by HannaKhashArt.

Please provide us with the appropriate shipping information when you place your order at HannaKhash Art. Your order can be placed through our FB page, PM us at:

https://www.facebook.com/HannaKhashArt

or e-mail us at:   hannakhashart@gmail.com

No Delivery

We do not deliver to P.O. Boxes or hotels. Please provide us with a residential or a business address for delivery.

Import Duty and Taxes

International orders may be subject to import duty and taxes, which are levied once it reaches its destination. We deliver your package with duties and taxes unpaid since we cannot predict what the charges may be. If you do incur these additional charges, they must be settled by you , in order to clear the package from custom. Please contact your local Customs office for more information on import duties and taxes. Please note that we declare the full value of the order on all packages shipped to outside Malaysia in accordance with legal requirements.

Exchange Policy

We deliver our printed Art Products with the highest care. We do not issue refunds nor assume responsibility, should the goods arrive in an unsatisfactory condition, or should the customer wish to make changes to orders that have been processed already. Unless it is a digital art file for the Art Collectors’ personal printing purpose, art files may be re-sent.

Cancellation

Unpaid Orders will be automatically cancelled after 7 days. If you wish to cancel your order, please inform us immediately at hannakhashart@gmail.com. There will be a 30% cancellation fee imposed upon cancellation request for orders that have been paid and are being processed

For More Information

Please send us an e-mail to: hannakhashart@yahoo.com    or     hannakhashart@gmail.com

We welcome inquiries on wholesale / bulk orders / special order (i.e., poster, postcard, etc.).

Please do not hesitate to contact us

Thank you for your visit and for shopping at:

Copyright © 2013-2017 by HannaKhashArt. All Rights Reserved.

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